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Hospitality is challenging
Businesses in the Hospitality industry face unique challenges.
From generating revenue to finding staff, from maintaining hygiene standards to minimising environmental impact and meeting ever-changing guest expectations.
Smart leaders know that the only way to compete is with the help of smart tech.
Tech like Aigens.
Solutions for modern Hospitality businesses
Modern Hospitality solutions need to help you keep pace with industry changes.
They should feature the ultimate level of cybersecurity. They should be customisable to your needs, while seamlessly integrating with your current systems, from POS and PMS to payment gateways. And they should be purpose-built for Hospitality.
Enter Aigens.
Our solutions are built for Hospitality businesses just like yours. They feature the highest cybersecurity standards (ISO 27001, ISO27701, PCI DSS). They are entirely customisable and boast the most integrations in APAC. Most importantly, they drive business growth.
Solutions
In-room Dining ordering
Maximise hotel revenue by offering guests an easy way to order an in-room meal. When integrated with your PMS, our guest authentication and charge-to-room features make admin easy, while advance ordering and order throttling ensure your kitchen is never overrun.
Restaurant / bar digital ordering
We put the power of ordering in your customers' hands. Our in-store and online systems make order placement simple. In addition to delivering a seamless guest experience, they are packed with promotion and upselling features to increase average checks. They also feature UIs that can be customised to your brand. POS integration, meanwhile, delivers orders straight to the kitchen.
Takeaway / delivery ordering
Aigens boasts a fully integrated system with the most integrations in APAC. This lets you streamline delivery orders with local logistics partners and payment providers. Real-time order management and status tracking grant you greater control.
Middleware
Integrate them all. Aigens enables menu, inventory and order sync between food aggregators and POS systems.
Ancillaries ordering
Aigens goes beyond F&B. No matter what products and services you offer your in-house guests - transportation, ticketed events, your online gift shop - our solutions encourage your guests to order now, order more, and order again.
Housekeeping and Engineering work orders
Why limit digital ordering to your restaurant? Grant your guests the ability to make Housekeeping requests at their own convenience while streamlining the work order process for your staff.
Implement our solution as a standalone tool or integrate it with your current job dispatch system.
Loyalty
Drive customer acquisition and retention with loyalty programs that offer an entirely customisable suite of discounts and rewards. They can be web and/or app based, native or integrated with your legacy membership system, and can take all manner of forms, from stamp cards, tiered membership, to earn-and-burn points.
Meet the team:
Boasting deep hotel experience and a talent for tech, our Hospitality team understands the solutions that will grow your business.
Antoine Babin
General ManagerAntoine is uniquely experienced in Hospitality tech. After obtaining a Masters Degree in Business, Hospitality & Tourism from La Sorbonne University in Paris, he entered the hotel industry. Leadership positions across luxury hotels in Europe, the US, the Middle East and Asia soon followed.
Antoine then turned to entrepreneurship, founding OKiBook, a restaurant booking and vouchers sales platform. Since joining Aigens Hospitality he has proven to be an invaluable driving force, using his industry knowledge and technical expertise to help hotels enhance both their guest experience and internal operations.
John Byun
Regional Manager, Solution ConsultantJohn began his working life at various large hotels such as Hyatt, Accor and more, and soon found his niche. Technically minded, he brings a deep passion for Hospitality technology, and in more recent years has worked on the Antavo Loyalty Management System and as a Hospitality Solutions Engineer for Oracle.
John's desire is to help hotels use technology to enhance all aspects of their business: Sales, Marketing, Reservations, Revenue and general Operations. At Aigens, he and his team do exactly that.
