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Hong Kong

Senior Specialist, People & Culture

Aigens is a hotel and restaurant tech start-up that has helped steer the digital revolution of the F&B and Hospitality industry in Asia Pacific. We started as a 2-man team in 2012 and have since grown into a SaaS company known for being a market leader with significant wins, essentially being the first to introduce BYOD (Bring Your Own Device) QR code ordering technology to Hong Kong and Singapore.

In the last three years, we’ve experienced our most significant growth to date: resulting in 6 regional offices across APAC, and 120 team members (and increasing every month). We are headquartered in Hong Kong, with offices in Bangkok, Jakarta, and Kuala Lumpur. We serve more than 500 brands in F&B and Hospitality, including global names like Accor, Hyatt, Centara, KFC, Burger King, Starbucks, etc..

Catering to Aigens’ business growth and regional expansion opportunities, we are looking for a highly motivated, organized self-starter to join our People & Culture team. This is an excellent opportunity to collaborate and work together with some of the best and brightest talents in the F&B Tech industry, furthering your career within one of the most influential F&B tech start-up companies in Hong Kong.

Job Summary

  • Fun & Energetic Team and environment
  • Exposure to HR operation for Asia Region
  • Excellent Career Development

Senior Specialist, People & Culture

Position Overview:

The Senior Specialist, People & Culture position is a crucial role within our organization, supporting the Director of People & Culture in daily HR activities. We are seeking a passionate and talented individual who is dedicated to engaging and caring for our people, while serving as a brand ambassador for our organization. This role will primarily focus on the Asia region.

What your daily work will looks like:

  • Provide a comprehensive range of HR services, including Talent Acquisition, Compensation & Benefits, Employee Relations, and Learning & Development.
  • Act as a business partner, offering professional advice to line managers on manpower resourcing and staff deployment to ensure smooth implementation of change programs.
  • Support policy formulation, review, and implementation to ensure compliance with statutory requirements and corporate governance.
  • Prepare regular HR reports on organizational development and improvement for management review.
  • Manage the full spectrum of compensation and benefits functions, including payroll, tax filing, leave management, attendance tracking, and MPF administration in Hong Kong and other regions.
  • Proactively identify areas for improvement, particularly in existing processes, and implement necessary changes to establish HR and administrative best practices.
  • Provide comprehensive office management and administrative support, including managing office supplies, equipment maintenance, renovation arrangements, facilities/asset management, procurement, and vendor management.
  • Take responsibility for fostering team culture and organizing related staff activities.
  • Undertake any other ad hoc duties assigned by management.

We are looking for someone with:

  • Degree holder in Human Resources Management or equivalent
  • Minimum 5 years working experience in full spectrum of human resources functions
  • Familiar with the Employment Ordinance in Hong Kong. Knowledge in other related ordinance / regulations for different region would be advantageous
  • Self-motivated, Proactive, positive, independent with a “can-do” attitude
  • Excellent communication skills and ability to interact with individuals at all levels
  • Strong attention to details, with a systematic and analytical mindset
  • Excellent time management and organization skills, with the ability to build business rapport with internal & external stakeholder
  • Proficient in both written and spoken English and Chinese
  • Proficiency in MS Word, Excel, PowerPoint Google Tools and Chinese word processing
  • Ability to work under pressure and meet tight deadlines
  • Immediate available is highly preferred

What’s on offer:

  • Competitive salary for the right candidate
  • Performance bonus
  • Friendly and casual work environment
  • Working in a flat culture with talented individuals
  • Join a young and growing brand backed by a great investment team


We are excited to welcome a highly motivated individual to join our People & Culture Team. If you meet the above qualifications and are eager to contribute to our organization’s success, we encourage you to apply.

Please click here to apply.


Aigens is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, gender, religion, sexual orientation, national origin, genetic information, or any other protected characteristic.

All applications will be handled in strict confidence and will only be used for recruitment related purposes. Applicants who do not hear from us within 6 weeks from the date of application may consider their applications unsuccessful. All information on unsuccessful candidates will be retained for a maximum period of 24 months